top of page

Contact Us


Let's Talk

Thanks! Message sent.

Are you searching for a specific topic?

  • How can I place an order online?
    Registration is not necessary for making purchases on MAEXIMP. However, we suggest you create an account to access exclusive areas and services dedicated to our customers. Item Search: To browse our catalogue, select a category from the navigation menu or discover our selections on the Home Page. To find something more specific, use the filters or search option on our website. Product Information: On each product page, you will find all available sizes and colours, as well as a description and the composition of the item. Click on the product image to zoom in and see all of the details. How to order: 1. On the Product Page, select your desired size (if applicable; if not, skip to Step 2). 2. Add the product to your Shopping Bag 3. When you have concluded your shopping and added all your desired creations to your cart, click "Shopping Bag". 4. Enter your shipping details 5. Select and fill in your payment method 6. Check that the information you entered is correct and click "Place order". Shortly after, you will receive a confirmation email. As soon as the order is shipped, we will notify you with a shipping confirmation email.
  • What shipping options are available on MAEXIMP?
    The following shipping options are available: - Standard 3 to 5 Business Days - Complimentary for all orders - Click & Collect in our boutique in Kingdom Centre in Riyadh, KSA (3 to 5 Business Days) - Complimentary for all orders
  • Delivery Options
    A- Door to Door. B- Door to Airport in your country. C- collect from our agents in 1- Jordan - Amman - Jabal Al Hussain - Sukaina Complex, 1st floor. 2- Jordan - Amman - Royal Hotel Tower { Mobile: 00962793402288 } 3- Saudi Arabia - Riyadh - Olaya View { Mobile: 00966558028088 }
  • Can I modify or cancel an order?
    Once the order has been placed, it may no longer be modified or cancelled. However, you can return or exchange your order (Except for fragrances and personalised orders) by contacting our Customer Service team.
bottom of page