FAQ
Frequently asked questions
Registration is not necessary for making purchases on MAEXIMP. However, we suggest you create an account to access exclusive areas and services dedicated to our customers.
Item Search:
To browse our catalogue, select a category from the navigation menu or discover our selections on the Home Page. To find something more specific, use the filters or search option on our website.
Product Information:
On each product page, you will find all available sizes and colours, as well as a description and the composition of the item. Click on the product image to zoom in and see all of the details.
How to order:
1. On the Product Page, select your desired size (if applicable; if not, skip to Step 2).
2. Add the product to your Shopping Bag
3. When you have concluded your shopping and added all your desired creations to your cart, click "Shopping Bag".
4. Enter your shipping details
5. Select and fill in your payment method
6. Check that the information you entered is correct and click "Place order".
Shortly after, you will receive a confirmation email. As soon as the order is shipped, we will notify you with a shipping confirmation email.
The following shipping options are available:
- Standard 3 to 5 Business Days - Complimentary for all orders
- Click & Collect in our boutique in Kingdom Centre in Riyadh, KSA (3 to 5 Business Days) - Complimentary for all orders
A- Door to Door.
B- Door to Airport in your country.
C- collect from our agents in
1- Jordan - Amman - Jabal Al Hussain - Sukaina Complex, 1st floor.
2- Jordan - Amman - Royal Hotel Tower { Mobile: 00962793402288 }
3- Saudi Arabia - Riyadh - Olaya View { Mobile: 00966558028088 }
Once the order has been placed, it may no longer be modified or cancelled. However, you can return or exchange your order (Except for fragrances and personalised orders) by contacting our Customer Service team.
An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
To add a new FAQ follow these steps:
1. Manage FAQs from your site dashboard or in the Editor
2. Add a new question & answer
3. Assign your FAQ to a category
4. Save and publish.
You can always come back and edit your FAQs.
Yes. To add media follow these steps:
1. Manage FAQs from your site dashboard or in the Editor
2. Create a new FAQ or edit an existing one
3. From the answer text box click on the video, image or GIF icon
4. Add media from your library and save.
You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
To add a new FAQ follow these steps:
1. Manage FAQs from your site dashboard or in the Editor
2. Add a new question & answer
3. Assign your FAQ to a category
4. Save and publish.
You can always come back and edit your FAQs.
To add a new FAQ follow these steps:
1. Manage FAQs from your site dashboard or in the Editor
2. Add a new question & answer
3. Assign your FAQ to a category
4. Save and publish.
You can always come back and edit your FAQs.